Call Center Executive (Inbound & Outbound)
General
📞 Contact: +94 75 607 6755
📧 Email: careers@itxdigitalservices.com
📧 Email: careers@itxdigitalservices.com
About This Job
Company: ITX Digital Service PVT LTD
Location: Athurugiriya & Nawala
Gender: Female
Age Limit: 20 – 30 Years
Position Overview
We are seeking a motivated and energetic Call Center Executive (Inbound & Outbound) to handle customer inquiries and conduct outgoing calls to clients. The ideal candidate should have strong communication skills and basic IT knowledge.
Key Responsibilities
? Handle incoming calls and respond to customer inquiries professionally
? Make outgoing calls to follow up with clients and promote company services
? Provide accurate information about IT services
? Maintain call records and update customer databases
? Coordinate with technical and sales teams
? Ensure high customer satisfaction and service quality
Required Skills & Qualifications
? Basic IT & Computer Knowledge
? Basic HTML, PHP, Java & WordPress Knowledge
? Good communication skills in English & Sinhala
? IT Qualification (HND or Diploma)
? University undergraduate in IT, Computer Science, Software Engineering, or a related field
Working Hours
? Sri Lanka Time – Monday to Saturday (10.00 AM – 3.00 PM)
? USA & Saudi Arabia Time – Sunday to Friday (12.00 PM – 7.00 PM)
Work Mode
? Work From Home
? Work From Office
How to Apply
Send your CV to
careers@itxdigitalservices.com
+94 75 607 6755 - +94 112 860 442
Apply online - https://lnkd.in/dBB8a5ED
You can also stay connected with us through our official channels:
? Follow us on LinkedIn: https://lnkd.in/gwvMuxzH
? Join our WhatsApp Group: https://lnkd.in/ghVcDZVP
Apply Now
Location: Athurugiriya & Nawala
Gender: Female
Age Limit: 20 – 30 Years
Position Overview
We are seeking a motivated and energetic Call Center Executive (Inbound & Outbound) to handle customer inquiries and conduct outgoing calls to clients. The ideal candidate should have strong communication skills and basic IT knowledge.
Key Responsibilities
? Handle incoming calls and respond to customer inquiries professionally
? Make outgoing calls to follow up with clients and promote company services
? Provide accurate information about IT services
? Maintain call records and update customer databases
? Coordinate with technical and sales teams
? Ensure high customer satisfaction and service quality
Required Skills & Qualifications
? Basic IT & Computer Knowledge
? Basic HTML, PHP, Java & WordPress Knowledge
? Good communication skills in English & Sinhala
? IT Qualification (HND or Diploma)
? University undergraduate in IT, Computer Science, Software Engineering, or a related field
Working Hours
? Sri Lanka Time – Monday to Saturday (10.00 AM – 3.00 PM)
? USA & Saudi Arabia Time – Sunday to Friday (12.00 PM – 7.00 PM)
Work Mode
? Work From Home
? Work From Office
How to Apply
Send your CV to
careers@itxdigitalservices.com
+94 75 607 6755 - +94 112 860 442
Apply online - https://lnkd.in/dBB8a5ED
You can also stay connected with us through our official channels:
? Follow us on LinkedIn: https://lnkd.in/gwvMuxzH
? Join our WhatsApp Group: https://lnkd.in/ghVcDZVP